F.A.Q.
How to create free Redmine account?
Registration of your account takes only a minute and doesn't require a credit card. During the si...
Registration of your account takes only a minute and doesn't require a credit card. During the si...
Will I lose my trial data when I start the subscription?
Registration of your account takes only a minute and doesn't require a credit card or agreement. ...
Registration of your account takes only a minute and doesn't require a credit card or agreement. ...
Where do you store our data?
By default, all cloud account hosts on Ireland, Europe. We use Amazon Web Services infrustructure...
By default, all cloud account hosts on Ireland, Europe. We use Amazon Web Services infrustructure...
Can I get an access to my Redmine data via API? do you provide a backup?
We have a few options for you:
We have a few options for you:
Is Data migration a free service?
We understand that your data is the key element to get started in a new projects management platf...
We understand that your data is the key element to get started in a new projects management platf...
Can I request a custom plan exactly for my own needs?
If you have any special requiements, such as custom location of server, or do you plan to use cus...
If you have any special requiements, such as custom location of server, or do you plan to use cus...
Can I add third party plugins to my cloud account?
Let us please to explain how it works and why it will takes an efforts from our team. By default ...
Let us please to explain how it works and why it will takes an efforts from our team. By default ...
Does RedmineUP have REST API?
RedmineUP as well as Redmine itself exposes some of its data through a REST API. This API provide...
RedmineUP as well as Redmine itself exposes some of its data through a REST API. This API provide...
Can we sign NDA before the data migration service?
A Non-Disclosure Agreement (NDA) is a legal contract that requires one or more parties to keep co...
A Non-Disclosure Agreement (NDA) is a legal contract that requires one or more parties to keep co...
Do you provide any kind of Redmine training and coaching service?
Each cloud account has account manager which responsible for your onboarding and success. We are ...
Each cloud account has account manager which responsible for your onboarding and success. We are ...
In what time can we expect support from your team? Working hours?
As for the customer support of our platform, we have 2 option: Regular support and Enterprise sup...
As for the customer support of our platform, we have 2 option: Regular support and Enterprise sup...
Can you recommend any mobile application for Redmine?
There are a few mobile apps on the market, but we prefer to use web version of Redmine. All our p...
There are a few mobile apps on the market, but we prefer to use web version of Redmine. All our p...
Do you have a time tracking tool?
We have a few integration with time tracking tools
We have a few integration with time tracking tools